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Unopened Products:
You may return products within 30 days. All unopened merchandise in its original condition, including original sealed packaging within 30 days of delivery for a full refund. (Note: if your product arrives damaged, please contact us immediately.)
Products that have been opened or used:
If your product is open or partially used, you may be eligible for store credit only to our online store. Store credits may be used towards other merchandise or a gift certificate for a lucky friend!
What items are non-refundable?
To start a return please click here
Alert for the Summer Months:
Since our products are made with all natural ingredients without preservatives or stabilizers, it's hard to maintain the texture/consistency of our balms. If you receive a balm that has melted during the shipping process or is gritty, please don't hesitate to contact us to resolve the issue. Typically if you re-heat and re-cool the balm in the refrigerator, the balm should return to it's intended form. Since all of our balms are packaged in glass jars re-heating and re-cooling is not an issue and does not alter the effectiveness of any ingredients.
Copyright © 2023 Irene Organics - All Rights Reserved.
Sister Company of Lullaby & Me Sleep Consulting
Woman Owned
Irene Organics® LLC
2247 42nd Street
Astoria NY, 11105
Manufactured in the USA
347-291-1068
Cruelty-Free, Gluten-Free, Free of Fragrances
Eco-Friendly ♻
Made with love in small batches in New York, USA ❤